PRACTICE CHAT EXPECTATIONS

We’re here to help, but while our chat is near-instant, that doesn’t mean your issue will be resolved immediately.

Kaizen Dental Technology Group supports hundreds of dental practices across 12+ states, and we prioritize requests based on urgency.

Additionally, some issues require us to coordinate with third-party vendors, which can add to resolution times.

Please treat our team with kindness and respect - remember, we are here to help you.

We also understand you are busy with patients in chairs, this makes it very difficult to pinpoint a time to troubleshoot issues effectively with vendors as well.

Rest assured, our team is working diligently to get you the support you need as quickly as possible. Thank you for your patience and understanding!